<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" ><channel><title>GetSatisfaction.TV</title> <atom:link href="http://getsatisfaction.tv/feed/" rel="self" type="application/rss+xml" /><link>http://getsatisfaction.tv</link> <description>Change this under Settings &#62; General</description> <lastBuildDate>Tue, 27 Jul 2010 17:15:25 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.0.1</generator> <item><title>Summer Seminar: Service and Support Q&amp;A session (webcast)</title><link>http://getsatisfaction.tv/2010/07/summer-seminar-service-and-support-qa-session-webcast/</link> <comments>http://getsatisfaction.tv/2010/07/summer-seminar-service-and-support-qa-session-webcast/#comments</comments> <pubDate>Mon, 26 Jul 2010 16:52:41 +0000</pubDate> <dc:creator>Morgan Sherwood</dc:creator> <category><![CDATA[Community Management]]></category> <category><![CDATA[Insights]]></category> <category><![CDATA[use cases]]></category><guid isPermaLink="false">http://getsatisfaction.tv/?p=283</guid> <description><![CDATA[Amy Muller, our Director of Education, takes your questions on the best practices behind using Get Satisfaction as a Service and Support tool.]]></description> <content:encoded><![CDATA[<p><embed src="http://blip.tv/play/hL4pgfC1HAA%2Em4v" type="application/x-shockwave-flash" width="640" height="388" allowscriptaccess="always" allowfullscreen="true"></embed></p> ]]></content:encoded> <wfw:commentRss>http://getsatisfaction.tv/2010/07/summer-seminar-service-and-support-qa-session-webcast/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Get Satisfaction + Zendesk</title><link>http://getsatisfaction.tv/2010/07/get-satisfaction-zendesk/</link> <comments>http://getsatisfaction.tv/2010/07/get-satisfaction-zendesk/#comments</comments> <pubDate>Fri, 23 Jul 2010 20:51:20 +0000</pubDate> <dc:creator>Morgan Sherwood</dc:creator> <category><![CDATA[Demo]]></category> <category><![CDATA[Software Integration]]></category> <category><![CDATA[Tutorials]]></category><guid isPermaLink="false">http://getsatisfaction.tv/?p=278</guid> <description><![CDATA[Put community in front of your help desk]]></description> <content:encoded><![CDATA[<p><embed src="http://blip.tv/play/hL4pge%2BuTwA%2Em4v" type="application/x-shockwave-flash" width="640" height="390" allowscriptaccess="always" allowfullscreen="true"></embed></p> ]]></content:encoded> <wfw:commentRss>http://getsatisfaction.tv/2010/07/get-satisfaction-zendesk/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Vive le ROI! (webcast)</title><link>http://getsatisfaction.tv/2010/06/vive-le-roi-webcast/</link> <comments>http://getsatisfaction.tv/2010/06/vive-le-roi-webcast/#comments</comments> <pubDate>Fri, 11 Jun 2010 19:00:39 +0000</pubDate> <dc:creator>Morgan Sherwood</dc:creator> <category><![CDATA[Community College Series]]></category> <category><![CDATA[Growth Strategies]]></category> <category><![CDATA[Tutorials]]></category><guid isPermaLink="false">http://getsatisfaction.tv/?p=274</guid> <description><![CDATA[Amy Muller, our Director of Community Education, will show how Get Satisfaction can increase your company's bottom line, and demonstrate the return on investment you can achieve by having a customer community.]]></description> <content:encoded><![CDATA[<p><embed src="http://blip.tv/play/hL4pgeWPXgA%2Em4v" type="application/x-shockwave-flash" width="540" height="400" allowscriptaccess="always" allowfullscreen="true"></embed></p> ]]></content:encoded> 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<wfw:commentRss>http://getsatisfaction.tv/2010/06/getting-started/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Facebook Social Engagement Hub Webcast</title><link>http://getsatisfaction.tv/2010/06/facebook-social-engagement-hub-webcast/</link> <comments>http://getsatisfaction.tv/2010/06/facebook-social-engagement-hub-webcast/#comments</comments> <pubDate>Wed, 02 Jun 2010 15:54:22 +0000</pubDate> <dc:creator>Morgan Sherwood</dc:creator> <category><![CDATA[Demo]]></category> <category><![CDATA[Growth Strategies]]></category> <category><![CDATA[Tutorials]]></category> <category><![CDATA[facebook]]></category><guid isPermaLink="false">http://getsatisfaction.tv/?p=252</guid> <description><![CDATA[Scott Hirsh, VP of Business Development at Get Satisfaction and Tyler Willis, Director of Marketing at Involver demo the Social Engagement Hub for Facebook fan pages.]]></description> <content:encoded><![CDATA[<p><embed src="http://blip.tv/play/hL4pgeOTFQA%2Em4v" 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2010 18:32:00 +0000</pubDate> <dc:creator>Morgan Sherwood</dc:creator> <category><![CDATA[HowTo]]></category> <category><![CDATA[Software Integration]]></category> <category><![CDATA[Tutorials]]></category> <category><![CDATA[facebook]]></category> <category><![CDATA[support tab]]></category><guid isPermaLink="false">http://getsatisfaction.tv/?p=212</guid> <description><![CDATA[We walk you through how to install the Facebook Support Tab. 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