Amy Muller, our Director of Education, takes your questions on the best practices behind using Get Satisfaction as a Service and Support tool.
(40:41) - Community College Series, Community Management, Insights, use cases
Tutorials Tips and techniques for a happy community
Get Satisfaction + Zendesk
Put community in front of your help desk
(1:42) - Demo, Software Integration
Vive le ROI! (webcast)
Amy Muller, our Director of Community Education, will show how Get Satisfaction can increase your company’s bottom line, and demonstrate the return on investment you can achieve by having a customer community.
(16:07) - Community College Series, Growth Strategies
Setting up your community
We give you a basic checklist of actions to take while setting up your new Get Satisfaction customer community.
(4:58) - HowTo
Getting Started
We walk you through how to create an account as well as a new community on Get Satisfaction.
(2:50) - HowTo
Facebook Social Engagement Hub Webcast
Scott Hirsh, VP of Business Development at Get Satisfaction and Tyler Willis, Director of Marketing at Involver demo the Social Engagement Hub for Facebook fan pages.
(59:18) - Demo, Growth Strategies
Community Management 101 (webcast)
Amy Muller and Ginevra Kirkland give best practices for engaging with your community
(18:35) - Community College Series, HowTo, community management
Social Support Strategies (webcast)
Amy Muller, Co-founder and Director of Community Education walks you through ways Get Satisfaction can help you connect your support community to different social media channels on the web.
View the slide deck at http://bit.ly/9NpYhi
(32:54) - Community College Series, Growth Strategies
Get Satisfaction: How it works
Kat Gilpatrick, Customer Outreach Manager and Scott Hirsch, VP of Business Development walk you through how the Get Satisfaction service works.
(56:07) - Demo
How to install the Facebook Support Tab
We walk you through how to install the Facebook Support Tab. Questions? Visit us at http://getsatisfaction.com/getsatisfaction
(1:19) - HowTo, Software Integration
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