Who Are the People In Your Neighborhood? Archetypes of Participation and How to Engage Them

DESCRIPTION:

Amy Muller explores the personality types that emerge in customer communities and details her strategies for engaging successfully wih them. Find your champions and avoid the trolls with this pattern-book of roles.

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POST DATE: October 5th, 2009

EVENT: Community Management Webcast Series

SPEAKERS: Amy Muller

PRODUCER: Thor Muller (16)

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