DESCRIPTION:
Robert Stephens, the founder of Geek Squad, tells the story of how he created one of the most memorable customer-centric brands around by bucking convention and embracing the “weird.”
POST DATE: October 13th, 2009
LOCATION: Golden Gate Club, San Francisco
EVENT: Customer Service is the New Marketing Summit
SPEAKERS: Robert Stephens
PRODUCER: Thor Muller (16)
CATEGORIES:


One Comment
Joining from Germany.
I am always impressed by the virtuosity that Americans expose when giving a talk…I heard that schools put a huge emphasis on rhetoric.
I study political science thus actually having little to with the issues dealt with in the video but really extract inspiration of it.
Thanks so much!